All Systems Operational

About This Site

At Sentinel Data Solutions, transparency is one of our core values. Our mission is to deliver hosted solutions securely and reliably, and on this page you will find details on how we're doing.

If you have any questions not answered here, please contact us at support@csgroup.co.uk

Uptime over the past 90 days. View historical uptime.
Contacting us/ Tools/ Portals Operational
90 days ago
99.92 % uptime
Today
Telephone System Operational
90 days ago
99.68 % uptime
Today
E-mail ? Operational
90 days ago
100.0 % uptime
Today
Sentinel Data Solutions Website Operational
90 days ago
100.0 % uptime
Today
Direct Debit Payments Operational
90 days ago
100.0 % uptime
Today
Core Network Services Operational
90 days ago
100.0 % uptime
Today
UniFi Cloud Controller Operational
90 days ago
100.0 % uptime
Today
Sentinel Cloud Operational
90 days ago
100.0 % uptime
Today
Sentinel Voice Operational
90 days ago
100.0 % uptime
Today
Vigor ACS 3 Operational
90 days ago
100.0 % uptime
Today
Automate RMM Monitoring Operational
90 days ago
100.0 % uptime
Today
UISP Management System Operational
90 days ago
100.0 % uptime
Today
External Services Operational
CodeTwo Signature management (app.codetwo.com) Operational
CodeTwo Mail flow Operational
CodeTwo Signature adding (rules processing) Operational
Cloudflare Manchester, United Kingdom - (MAN) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 15, 2025

No incidents reported today.

Jul 14, 2025
Callswitch Outbound Calling
Resolved - Everything now is resolved
Jul 14, 08:10 BST
Update - We are continuing to monitor the situation, but it looks like it has been resolved.
If you are still affected, then we would suggest rebooting the app/PC, signing out and back in, while checking the headset connection.
Jul 11, 15:43 BST
Monitoring - We have seen all services return to normal and are actively monitoring the issue.
Jul 11, 12:43 BST
Identified - Third Party - We are still working on this issue and have seen calls returning to normal in some cases. We are working on reports of issues with chat via our softphone applications.
Jul 11, 12:33 BST
Update - Our supplier has identified the issue and is looking to implement the fix asap
Jul 11, 12:24 BST
Update - We are continuing to investigate this issue.
Jul 11, 12:12 BST
Investigating - We are aware of an issue with Callswitch and Outbound calls.
It's with our Third Party Provider and currently investigating the issue.
We will keep you updated on the progress
Jul 11, 12:11 BST
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
Jul 10, 2025
Global Inbound and Outbound Phone issues
Resolved - This incident has been confirmed to be resolved and services should now fully resume.
Jul 10, 10:08 BST
Monitoring - A fix has been implemented and we are monitoring the situation.
Jul 9, 21:00 BST
Identified - Further identified issues have been reported, this is being investigated further.
Jul 9, 12:51 BST
Monitoring - Most phone services should now be restored. The situation is being monitored for any continued faults.
Jul 9, 11:55 BST
Identified - Phone traffic is being rerouted and calls should shortly be operational.
Jul 9, 11:44 BST
Investigating - We are currently investigating an global phone issue with calls being silent inbound, outbound and internal calls. This will effect desk and softphones.
Jul 9, 11:36 BST
Jul 9, 2025
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

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